Privacy Policy

Hibajji's Privacy Policy — Your data, our responsibility

Every piece of your information at Hibajji is protected with the highest level of security. Learn how your personal and financial data is collected, stored, and used — all explained clearly here.

Last Updated: January 2026

1. Introduction & Commitment

Hibajji (hibajji.win) takes your privacy seriously. This Privacy Policy explains what personal information Hibajji collects, why it is collected, how it is stored, and when and with whom it may be shared.

By using our platform, you agree to this Privacy Policy. Hibajji never sells or transfers your data to third parties without authorization — that is our core commitment.

This policy applies to Hibajji's website, mobile app, and all related services. It is written in plain language so all users can easily understand it.

In compliance with international data protection laws and our licensing authority's guidelines, Hibajji follows strict protocols to protect every user's privacy. Keeping your data secure is not just a requirement — it is an ethical responsibility we take seriously.

2. What Information We Collect

Hibajji collects two types of information from you — information you provide directly and information collected automatically.

Directly provided information:

Data Type When it is collected Why it is needed
Name & Date of Birth At Registration Identity Verification & Age Confirmation
Mobile Number At Registration Account verification & security
National ID / Passport During KYC verification Meeting legal obligations
Payment Information Deposit / Withdrawal Time Transaction Processing
Address During KYC verification Identity Verification

Automatically collected information:

  • IP address and device identification data
  • Browser Type, Language & Operating System
  • Time spent on site & pages visited
  • Login time & location data (approximate)
  • Gaming and betting activity history
  • Cookies and tracking tokens

Hibajji never stores your bank PIN, password, or full card number. Payment details are always stored in encrypted form by the payment gateway.

3. How Your Information Is Used

Hibajji uses your information only for defined purposes. No data is ever used for unauthorized purposes.

  • Account management: To confirm registration, login, and profile updates.
  • Payment Processing: To verify deposits, withdrawals, and transactions.
  • Security & Fraud Prevention: To detect and prevent suspicious activity.
  • Customer Support: To address your questions and resolve any complaints.
  • Promotions & Offers: To send you relevant offers based on your preferences (you can opt out at any time).
  • Legal obligations: To complete reporting required by regulatory authorities.
  • Platform Development: To run analytics that improve the user experience.

Hibajji does not sell your information to any advertisers or marketing companies. Promotional communications are limited to Hibajji's own offers only.

4. Who Your Information Is Shared With

Hibajji shares information only in limited circumstances and only with trusted parties. Your data is never sold under any circumstances.

When information may be shared:

  • Payment Provider: To process transactions with payment providers such as bKash, Nagad, and Rocket.
  • KYC verification agency: With licensed organizations for identity verification.
  • Law enforcement agencies: In cases of a court order or legal obligation.
  • Regulatory Authority: Information required to meet licensing obligations.
  • Technology Service Provider: Server hosting & cybersecurity partners (under NDA).

Before sharing data for any purpose beyond those listed above, Hibajji will seek your consent. All our third-party partners operate under strict confidentiality agreements.

5. Data Retention & Security

Hibajji stores your information on secure servers and employs industry-standard security technology. Our data protection measures are reviewed and upgraded on a regular basis.

Security Technology:

  • 256-bit SSL/TLS encryption — on all data transmissions
  • AES-256 encryption — for all stored sensitive data
  • Firewall & DDoS Protection
  • Regular Security Audits & Penetration Testing
  • Restricted access control — only authorized staff can view your data

Data Retention Period:

Even after an account is closed, Hibajji retains certain data for a defined period to meet legal obligations. Transaction records are typically kept for 5 years and KYC documents for 7 years. After that period, data is securely deleted.

Hibajji's data centers operate with 24/7 monitoring and an automated anomaly detection system. Any suspicious activity instantly alerts our security team.

7. Your Rights

As a Hibajji user, you have specific rights over your own data. Contact our support team to exercise any of these rights.

1
Right to Access

You can find out what information has been collected about you.

2
Right to Rectification

You may request correction of any inaccurate or outdated information.

3
Right to Erasure

You may request deletion of your data under specific conditions.

4
Data Portability

You may request a copy of your data in a readable format.

5
Right to Object to Processing

You may object to the processing of your data in certain circumstances.

6
Right to Opt Out of Marketing

You can unsubscribe from promotional emails or SMS at any time.

To exercise any of these rights, email our support team. Requests are typically responded to within 30 days of receipt.

8. Child Protection Policy

Hibajji strictly opposes the collection or processing of information from anyone under the age of 18. Our services are intended exclusively for adults.

  • Age verification is mandatory at the time of registration.
  • If any data belonging to a minor is collected, it will be deleted immediately.
  • Proof of age documents may be requested at any time if there is reasonable suspicion.
  • Parents or guardians who have concerns are welcome to contact us.

If you become aware that a minor is using Hibajji, please notify our support team immediately. We will take prompt action.

9. Third-Party Services & Links

Hibajji uses certain third-party services on its platform to ensure proper functionality. Each third-party partner operates under its own privacy policy.

  • Payment Gateway: bKash, Nagad, Rocket — for transaction processing.
  • Game provider: Live Casino & slots game providers — for game operation.
  • Analytics Services: For anonymous data analysis to enhance the user experience.
  • Customer Service Software: For live chat & ticket management.

Hibajji is not responsible for third-party privacy policies. However, we ensure that all partners comply with international data protection standards. Only the minimum necessary information is shared before any data is transferred to a third party.

10. Changes to Privacy Policy

Hibajji reserves the right to update this Privacy Policy when necessary. Registered users will be notified in advance of any significant changes.

  • At least 7 days' notice will be given before any major changes.
  • The date of any changes will be noted at the top of the page.
  • Continued use of the platform after changes are made will be considered acceptance of the updated policy.
  • Previous versions will be provided upon request.

We recommend visiting this page regularly to stay informed about the latest changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our dedicated privacy team.

  • Email: [email protected]
  • Response time: Typically within 24–48 hours
  • Live Chat: 24/7 Support Available

To submit a formal data privacy request, send us an email with the subject line "Privacy Request". Every request is handled with the utmost confidentiality and professionalism.

Why Hibajji is safe

Your Data Protection We

How Hibajji protects your privacy

🔒
End-to-end encryption

Every transaction and piece of data is protected with 256-bit SSL encryption. Encryption is active at every stage, from data transmission to storage.

🛡️
No Data Selling

Hibajji never sells your personal information to third parties. Your data is used solely to improve our services.

👁️
Transparent Data Use

You are fully informed, transparently, about why and how your data is used. There are no hidden agendas.

🔑
Restricted Access Control

Only authorized staff can access your data. Every access is logged and regularly audited.

Fast Data Request Response

Requests to view, correct, or delete your data are processed within 30 days.

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International standards

Hibajji adheres to international data protection standards and undergoes regular independent security audits.

Your data is secure — get started now!

Your personal information is kept safe at Hibajji. Register with confidence and enjoy the best betting experience in Bangladesh.

  • Fully Secure & Encrypted Platform
  • Secure payments via bKash, Nagad, and Rocket
  • 24/7 customer support & data protection assistance
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